Brand: Nex
Nex Playground The Active Play System
Nex Playground The Active Play System
SKU:860003578117
Get it delivered by 04 September.
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- Easy 30 day return
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Get Everyone Moving with Off-The-Couch-Fun
Nex Playground is a different kind of video game console that gets your family moving. It easily connects to your TV, transforming your living room into an active play space. Within minutes, your family will be playing Fruit Ninja, Whack-a-Mole and more. Using an ultra-wide-angle camera to track motion and natural body movements, anyone in the family can jump right in.
- 5 GAMES INCLUDED. UNLOCK MORE WITH PLAY PASS.
Playground comes with Fruit Ninja, Starri, Whac-a-Mole, Go Keeper, and Party Fowl. A separate purchase of a Quarterly ($49) or Annual Play Pass ($89) is required to access the full catalog of games and get new games each month, including Barbie, Teenage Mutant Ninja Turtles, Peppa Pig, Elmo, Miraculous Ladybug, Gabby's Dollhouse, Kung Fu Panda and more. - JUST USE YOUR BODY TO PLAY.
Play naturally just by moving your body. Playground uses the magic of AI to follow your movements using the ultra-wide-angle camera. No controllers or clunky trackers! Up to 4 players can play at the same time, so everyone can get moving together. - GAMES YOU'LL LOVE MOVING TO.
Playground is packed with interactive motion games, turning your living room into an arcade, theme park, gym, and more. There is something for everyone. It is perfect for indoor family game night, a rainy weekend, or a playdate with friends. - EASY SET UP.
Playground connects to your TV or projector with a simple HDMI connection and gets everyone in on the fun. It's small and sits elegantly on any console or mantle and can easily fit in a backpack for playdates and more. From ages 5 and up—Playground is the life of every party. - SAFE FOR KIDS AND FAMILIES.
Playground content is safe and appropriate for all ages. No ads. No in-app purchases. No mature content. Playground is also kidSAFE+ COPPA certified and motion tracking data is never stored or processed in the cloud.
- Use your body to play, no controllers
- Ultra-wide camera with AI motion tracking
- Up to 4 concurrent players
- Simple and easy TV connection
- Safe for kids and families
- 5 games included
- All-access Play Pass purchased separately
Global Identifier (UPC):
860003578117Share
Shipping
Shipping
Ships from:
1228 Cornerway Boulevard, San Antonio TX 78219 United States
Shipping Rates
- Free Shipping: We offer free shipping on orders above $25
- Orders below $25 are charged with a flat rate of $4.99
Shipping Range
- Delivery Area: We currently ship to all states of US.
- Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, (Monday to Friday).
- Cut-off Time: Orders placed before 12:00 PM will be processed the same day; those placed after will be processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
Total Delivery Time
- Estimated Delivery: Orders typically arrive within 8-10 business days after processing, depending on the destination. (Monday to Friday)
Shipping Process
- Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
Returns
Policy Overview
- Return Period: 30 days from delivery date
- Refund Processing Time: 10 business days.
- Return Shipping Costs: Covered by the customer unless the product is defective or incorrect.
Order Cancellations
You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.
Return Conditions
We offer returns under the following conditions:
- Return Window: Items can be returned within 30 days of delivery.
- Item Condition: Items must be in their original, unused condition with all tags attached and in the original packaging.
- Receipt or Proof of Purchase: Required for all returns.
Return Instructions
To start a return, please follow these steps:
- Contact Customer Service: Email to contact.playpanda@gmail.com with your order number, reason for return, and any supporting photos if applicable.
- Receive Return Authorization: Our team will review your request and provide a return authorization and detailed instructions.
- Return Packaging: Safely package the item, ensuring all tags and original packaging are included, and attach the return authorization form.
- Shipping: Use a reliable shipping service with tracking. Return shipping costs are covered by the customer or covered by us if defective or incorrect.
Refund Policy
- Refund Approval: Once we receive and inspect your returned item, we will notify you regarding the approval status.
- Processing Time: Approved refunds will be processed to your original payment method within 10 business days. Your bank or credit card provider may require additional time to post the refund.
- Confirmation: You will receive a confirmation email once the refund is processed.
If you do not see the refund within the expected time, please check with your bank. For further assistance, contact us at contact.playpanda@gmail.com
Exchange Policy
We do not exchange products. We offer exchanges for incorrect or defective items. We do not exchange used, opened, slightly opened products. Contact us, and we’ll cover the return shipping costs for eligible exchanges. If an incorrect size was ordered, please follow the return process and then place a new order for the correct size.
Exceptions and Special Cases
- Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours. We’ll arrange a return at no cost to you and offer a replacement or full refund as per your preference.
- Incorrect Product: If you receive an incorrect item, please contact us, and we’ll cover the return shipping and send you the correct item promptly.
- Lost Packages: If your package does not arrive within the estimated timeframe, contact us so we can initiate an investigation with the shipping carrier.
Processing Times
- Return Window: Returns must be initiated and shipped within 30 days of receiving the item.
- Inspection Period: Once received, returns are inspected.
- Refund Issuance: Refunds are processed to the original payment method within 10 business days after inspection.
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Return Shipping Address
Please send approved returns to:
1228 Cornerway Boulevard, San Antonio TX 78219 United States
Contact Information
If you have further questions or require assistance with returns or refunds, please reach out:
- Email: contact.playpanda@gmail.com
- Phone: +1 210 5710241
- Address: 1228 Cornerway Boulevard, San Antonio TX 78219 United States
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