Brand: 4moms

4moms MamaRoo 5.0 Multi-Motion Baby Swing Hammock

SKU:817980017634

$229.99 USD

~~$269.99 USD~~ $229.99 USD

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The MamaRoo Multi-Motion Baby Swing is the only baby swing that moves like you do. Inspired by you, our motions mimic parents’ natural rhythms and movements to become the most familiar space to safely put your baby down when they can’t be in your arms.

The MamaRoo's motions give parents a hands-free moment while your baby comfortably watches and explores the world around them. So, go ahead, check off your to-do’s knowing that baby is happy by your side. A win-win.

With five motions, five speeds, and four sounds, you’ll be able to tailor each ride in our multi-motion baby swing so your baby is entertained and content, whatever their mood. The new Find Your Roo feature in the 4moms app will help you discover the motion and speed combination that are most like your own, supporting a seamless transition from your arms to the swing. Smart-home features such as Bluetooth and voice control compatibility, with Amazon Alexa and Google Home (currently in Beta phase), integrate the MamaRoo Baby Swing into your home.

Tailor to your baby’s needs

5 Parent-inspired motions 
5 Speeds 
Adjustable recline 
Four built-in sounds
Convertible harness from 5-point to 3-point, as needed
Toy mobile with interactive, reversible toy balls that include a rattle, mirror and crinkle ball

Find Your Roo Feature – Exclusively on the 4moms

Find the MamaRoo motion and speed combinations that are inspired by your own natural moves.

Smart Connectivity

Wi-Fi smart home integration - voice control with Amazon Alexa or Google Home (currently in Beta phase)
Bluetooth functionality - stream baby’s favorite music and easily adjust motion, speed, or sound with the 4moms app

Power & Assembly

AC adapter (no batteries required) 
Tool-less assembly

Dimensions

26.25" x 23.5" x 35.5"
Weight: 15lbs

Age & Weight Limit

The MamaRoo Multi-Motion Baby Swing is intended for use until your little one reaches a maximum of 25lbs (11.3 kg) or attempts to climb out (approximately 9 months), whichever comes first.
Always use the restraint system. Adjust to fit snugly. The restraint can be configured with the 3-point harness or 5-point harness.
If using the 3-point harness, must transition to use of the5-point harness when baby can sit up unassisted.

Safety is our top priority.

This product is not intended, designed or marketed for sleep or unsupervised use. If baby falls asleep, move baby as soon as possible to a firm, flat sleep surface such as a crib or bassinet.

Fabric Care

All fabrics are easy to remove and machine washable

Warranty

1 year warranty

Global Identifier (UPC):

817980017634

Shipping

Ships from:

1228 Cornerway Boulevard, San Antonio TX 78219 United States

Shipping Rates

Free Shipping: We offer free shipping on orders above $25
Orders below $25 are charged with a flat rate of $4.99

Shipping Range

Delivery Area: We currently ship to all states of US.
Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

Processing Time: Orders are processed within 1-2 business days, (Monday to Friday).
Cut-off Time: Orders placed before 12:00 PM will be processed the same day; those placed after will be processed the next business day.
No Shipping Days: Orders are not processed on weekends or public holidays.

Total Delivery Time

Estimated Delivery: Orders typically arrive within 8-10 business days after processing, depending on the destination. (Monday to Friday)

Shipping Process

Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Policy Overview

Return Period: 30 days from delivery date
Refund Processing Time: 10 business days.
Return Shipping Costs: Covered by the customer unless the product is defective or incorrect.

Order Cancellations

You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.

Return Conditions

We offer returns under the following conditions:

Return Window: Items can be returned within 30 days of delivery.
Item Condition: Items must be in their original, unused condition with all tags attached and in the original packaging.
Receipt or Proof of Purchase: Required for all returns.

Return Instructions

To start a return, please follow these steps:

Contact Customer Service: Email to contact.playpanda@gmail.com with your order number, reason for return, and any supporting photos if applicable.
Receive Return Authorization: Our team will review your request and provide a return authorization and detailed instructions.
Return Packaging: Safely package the item, ensuring all tags and original packaging are included, and attach the return authorization form.
Shipping: Use a reliable shipping service with tracking. Return shipping costs are covered by the customer or covered by us if defective or incorrect.

Refund Policy

Refund Approval: Once we receive and inspect your returned item, we will notify you regarding the approval status.
Processing Time: Approved refunds will be processed to your original payment method within 10 business days. Your bank or credit card provider may require additional time to post the refund.
Confirmation: You will receive a confirmation email once the refund is processed.

If you do not see the refund within the expected time, please check with your bank. For further assistance, contact us at contact.playpanda@gmail.com

Exchange Policy

We do not exchange products. We offer exchanges for incorrect or defective items. We do not exchange used, opened, slightly opened products. Contact us, and we’ll cover the return shipping costs for eligible exchanges. If an incorrect size was ordered, please follow the return process and then place a new order for the correct size.

Exceptions and Special Cases

Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours. We’ll arrange a return at no cost to you and offer a replacement or full refund as per your preference.
Incorrect Product: If you receive an incorrect item, please contact us, and we’ll cover the return shipping and send you the correct item promptly.
Lost Packages: If your package does not arrive within the estimated timeframe, contact us so we can initiate an investigation with the shipping carrier.

Processing Times

Return Window: Returns must be initiated and shipped within 30 days of receiving the item.
Inspection Period: Once received, returns are inspected.
Refund Issuance: Refunds are processed to the original payment method within 10 business days after inspection.